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In this tutorial we show you how to reset an iPhone or iPad to factory settings, which is essential if you need to wipe the data from a device because you're selling it. It can also be effective if your iDevice has frozen or is suffering from problems you can't identify.

Modern electronic devices are very complicated, and can get themselves into a bit of a confused state from time to time. Resetting can clear out random problems that cause the device to get stuck in a loop, appear sluggish or otherwise impair their performance. It's not a guarantee, but you'd be surprised how often it works.

For a less drastic solution to undiagnosed problems, you should first try restarting or force-restarting your iDevice. And for related advice, see How to reset an Apple TV.


Reset your device to factory settings

If you want to erase your device completely, then there are a few steps to take. First of all make sure you have a backup ready, and we're about to show you how to do so.

You can use either iCloud or iTunes to back up your iOS device. For iCloud go to Settings > iCloud > Backup and ensure that the feature is enabled. To see when the last backup was run look under the Back Up Now option where the date and time should be displayed. If you haven't done a backup before you can tap the Back Up Now button and follow the instructions. For more detailed advice on this process, read our tutorial showing how to back up an iPhone.

To use iTunes you'll need to plug your iPhone or iPad into your PC or Mac using the charging cable. Click on the iPhone or iPad icon in the top left corner of iTunes, under the Play button.

Factory-reset
Once you're confident that you've backed up your iPad or iPhone, you're ready to perform a factory reset. This will completely wipe your device, which is why having a backup beforehand is so important.

A factory reset can help resolve issues with your iPhone or iPad if it's crashing or freezing, but it is also what you'll want to do if you need to wipe your iPhone or iPad before selling it, or passing it on to a family member or friend.

When selling an iPhone or iPad, it's absolutely vital that you delete all the sensitive data stored on it. If not, an unscrupulous buyer could gain access to your social media profiles, your financial information and even your personal photos and videos, enabling them to browse through your private moments or steal your identity.

Luckily it's very easy to completely wipe an iPad or iPhone. Simply follow the steps in this tutorial and your data security will be assured.

To reset your iPhone or iPad go to Settings > General > Reset and then select Erase All Content and Settings.

After typing in your passcode if you've set one, you'll get a warning box appear, with the option to Erase iPhone (or iPad) in red. Tap this.

You'll need to enter your Apple ID password to confirm the action, then the iPad or iPhone will wipe everything off its storage and go back to the initial setup screen you saw when you first used the device.

You can also fully reset your iPhone or iPad through iTunes. When you plug in your iOS device, you should be able to see a 'Restore iPhone' button, which will fully reset the device.

Your iPhone or iPad is now ready to sell.

What if your iPhone or iPad isn't backed up?


If you're worried that your iPhone or iPad wasn't backed up, don't despair: there's a good chance that there's a backup you're unaware of.

To find out if you're backing up to iCloud (you get free 5GB of space) go to Settings > iCloud and tap on Storage. Wait a few seconds for Manage Storage to show up and tap on that. Here you will see your various backups for your iOS devices (there might even be one for an old iPhone that you could delete if you need more space).

One of the backups should say that it is This iPhone or This iPad. Tap on that and you can see what is, and isn't being backed up. You can basically turn things on and off so that they don't take up your full 5GB, or you can pay a few pounds a month for more storage.

You may think that some of those apps don't need to be backed up, after all, you will be able to download them again from the App Store as you already own them. But note that the data may include saved data for games, and other settings and preferences that you would prefer not to lose.

To check when your iPhone last backed up, go to Settings > iCloud > Backup and look at the date and time of the last back up. It will have happened the last time you plugged your iPhone in to charge and had Wi-Fi access available. It happens automatically.

If you find that you aren't backing up this way, we recommend that you go to Settings > iCloud > Back up and turn iCloud Backup On as this is the simplest way to back up and means that you always recover the data on your phone no matter where you are, all you will need is a connection to the web.

Is it possible to rescue data from a wiped iPhone or iPad?
Almost certainly not, which is why you need to be sure before resetting it

The data on an iOS device is automatically encrypted, and wiping the device destroys the encryption key, making it more or less impossible to get anything back when it's been fully erased and reset without access to a backup.

In an emergency you could try speaking to someone at an Apple Genius Bar, but it's a long shot to say the least. (This applies to a full erase/reset, mind you - in other circumstances, such as data corruption, a malfunctioning device and so on, the experts may be able to help.) This also reinforces out frequent advice to back up regularly.

Delete apps & files individually

That's the quick method, but if you just want to free up some space a full wipe clearly isn't the best option.
How to reset an iPhone: Manage storage
To identify the biggest culprits taking up your storage space, go to Settings > General > Storage & iCloud Usage, then under STORAGE tap Manage Storage. iOS will tell you firstly how much space you're using and how much is available, and will then list the apps taking up the most space.

Remember that these listings include associated documents and files as well as the app itself, so Photos and Music are likely to be up near the top. Instead of deleting the app (which you wouldn't be able to do anyway, with Apple's preinstalled apps) you could go into the app in question and clear out some old photos or songs, for example.

To delete an app you're finished with, click it in this list, then Delete App and confirm. Alternatively, from the Home screen you can tap and hold any icon, then tap the X at the top left of an app to delete the app. (If it hasn't got an X, you can't delete it.)

Restore your device

If having erased the content of the phone you intend to keep using it, you can restore the content to your phone from your backup.

Restore an iPhone or iPad via iCloud backup

With the factory reset completed you'll need to go through the setup of your iPhone again from the beginning; entering your details, WiFi password and a few other things until you reach the page where you're asked how you want to 'Set Up iPhone'.

You have the three options - Set Up as a New iPhone, Restore from iCloud Backup or Restore from iTunes backup - so select the iCloud option and you'll be prompted to enter your iCloud account details. Once you've done this, and agreed to the terms and conditions, your iPhone will begin restoring all of your data.

Obviously this could take a while if you have large backups or a slow internet connection, so don't attempt this if you're in a hurry. When the backup is completed your iPhone will reboot, and then it will start the larger job of downloading all of your apps.

Restore an iPhone or iPad via iTunes backup

As with the iCloud instructions we've already outlined, follow the steps up to the 'Set Up iPhone' screen, then select Restore from iTunes.

You'll be prompted to Connect to iTunes, so plug in your iPhone and you'll see a screen on iTunes that gives you the option to restore a backup. Click continue and your iPhone will be set up automatically, with the apps being restored from the iTunes backup.

When it's finished, you'll have a freshly cleaned system. Hopefully any problems that you were encountering before will be a thing of the past.
How to delete/reset iPhone or iPad
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We  decided to use this room, on the second floor and overlooking the plaza, for Dejah Thoris and Sola, and another room adjoining and in the rear for the cooking and supplies. I then dispatched Sola to bring the bedding and such food and utensils as she might need, telling her that I would guard Dejah Thoris until her return.
As Sola departed Dejah Thoris turned to me with a faint smile.

"And whereto, then, would your prisoner escape should you leave her, unless it was to follow you and crave your protection, and ask your pardon for the cruel thoughts she has harbored against you these past few days?"

"You are right," I answered, "there is no escape for either of us unless we go together."

"I heard your challenge to the creature you call Tars Tarkas, and I think I understand your position among these people, but what I cannot fathom is your statement that you are not of Barsoom."

"In the name of my first ancestor, then," she continued, "where may you be from? You are like unto my people, and yet so unlike. You speak my language, and yet I heard you tell Tars Tarkas that you had but learned it recently. All Barsoomians speak the same tongue from the ice-clad south to the ice-clad north, though their written languages differ. Only in the valley Dor, where the river Iss empties into the lost sea of Korus, is there supposed to be a different language spoken, and, except in the legends of our ancestors, there is no record of a Barsoomian returning up the river Iss, from the shores of Korus in the valley of Dor. Do not tell me that you have thus returned! They would kill you horribly anywhere upon the surface of Barsoom if that were true; tell me it is not!"
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Her eyes were filled with a strange, weird light; her voice was pleading, and her little hands, reached up upon my breast, were pressed against me as though to wring a denial from my very heart.

 

 


"I do not know your customs, Dejah Thoris, but in my own Virginia a gentleman does not lie to save himself; I am not of Dor; I have never seen the mysterious Iss; the lost sea of Korus is still lost, so far as I am concerned. Do you believe me?"
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And then it struck me suddenly that I was very anxious that she should believe me. It was not that I feared the results which would follow a general belief that I had returned from the Barsoomian heaven or hell, or whatever it was. Why was it, then! Why should I care what she thought? I looked down at her; her beautiful face upturned, and her wonderful eyes opening up the very depth of her soul; and as my eyes met hers I knew why, and—I shuddered.

A similar wave of feeling seemed to stir her; she drew away from me with a sigh, and with her earnest, beautiful face turned up to mine, she whispered: "I believe you, John Carter; I do not know what a 'gentleman' is, nor have I ever heard before of Virginia; but on Barsoom no man lies; if he does not wish to speak the truth he is silent. Where is this Virginia, your country, John Carter?" she asked, and it seemed that this fair name of my fair land had never sounded more beautiful than as it fell from those perfect lips on that far-gone day.

"'Tis my Mary, my Mary herself! She promised that my boy, every morning, should be carried to the hill to catch the first glimpse of his father's sail! Yes, yes! no more! it is done! we head for Nantucket! Come, my Captain, study out the course, and let us away! See, see! the boy's face from the window! the boy's hand on the hill!"

But Ahab's glance was averted; like a blighted fruit tree he shook, and cast his last, cindered apple to the soil.

"What is it, what nameless, inscrutable, unearthly thing is it; what cozening, hidden lord and master, and cruel, remorseless emperor commands me; that against all natural lovings and longings, I so keep pushing, and crowding, and jamming myself on all the time; recklessly making me ready to do what in my own proper, natural heart, I durst not so much as dare? Is Ahab, Ahab? Is it I, God, or who, that lifts this arm? But if the great sun move not of himself; but is as an errand-boy in heaven; nor one single star can revolve, but by some invisible power; how then can this one small heart beat; this one small brain think thoughts; unless God does that beating, does that thinking, does that living, and not I. By heaven, man, we are turned round and round in this world, like yonder windlass, and Fate is the handspike. And all the time, lo! that smiling sky, and this unsounded sea! Look! see yon Albicore! who put it into him to chase and fang that flying-fish? Where do murderers go, man! Who's to doom, when the judge himself is dragged to the bar? But it is a mild, mild wind, and a mild looking sky; and the air smells now, as if it blew from a far-away meadow; they have been making hay somewhere under the slopes of the Andes, Starbuck, and the mowers are sleeping among the new-mown hay. Sleeping? Aye, toil we how we may, we all sleep at last on the field. Sleep? Aye, and rust amid greenness; as last year's scythes flung down, and left in the half-cut swaths—Starbuck!"

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But blanched to a corpse's hue with despair, the Mate had stolen away.

Ahab crossed the deck to gaze over on the other side; but started at two reflected, fixed eyes in the water there. Fedallah was motionlessly leaning over the same rail.

That night, in the mid-watch, when the old man—as his wont at intervals—stepped forth from the scuttle in which he leaned, and went to his pivot-hole, he suddenly thrust out his face fiercely, snuffing up the sea air as a sagacious ship's dog will, in drawing nigh to some barbarous isle. He declared that a whale must be near. Soon that peculiar odor, sometimes to a great distance given forth by the living sperm whale, was palpable to all the watch; nor was any mariner surprised when, after inspecting the compass, and then the dog-vane, and then ascertaining the precise bearing of the odor as nearly as possible, Ahab rapidly ordered the ship's course to be slightly altered, and the sail to be shortened.
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"Not forged!" and snatching Perth's levelled iron from the crotch, Ahab held it out, exclaiming—"Look ye, Nantucketer; here in this hand I hold his death! Tempered in blood, and tempered by lightning are these barbs; and I swear to temper them triply in that hot place behind the fin, where the White Whale most feels his accursed life!"
"Then God keep thee, old man—see'st thou that"—pointing to the hammock—"I bury but one of five stout men, who were alive only yesterday; but were dead ere night. Only THAT one I bury; the rest were buried before they died; you sail upon their tomb." Then turning to his crew—"Are ye ready there? place the plank then on the rail, and lift the body; so, then—Oh! God"—advancing towards the hammock with uplifted hands—"may the resurrection and the life—"
"Brace forward! Up helm!" cried Ahab like lightning to his men.
But the suddenly started Pequod was not quick enough to escape the sound of the splash that the corpse soon made as it struck the sea; not so quick, indeed, but that some of the flying bubbles might have sprinkled her hull with their ghostly baptism.
As Ahab now glided from the dejected Delight, the strange life-buoy hanging at the Pequod's stern came into conspicuous relief.
"Ha! yonder! look yonder, men!" cried a foreboding voice in her wake. "In vain, oh, ye strangers, ye fly our sad burial; ye but turn us your taffrail to show us your coffin!"
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The time seemed long; the guide ever and anon left them to take an observation on the edge of the wood, but the guards watched steadily by the glare of the torches, and a dim light crept through the windows of the pagoda.
They waited till midnight; but no change took place among the guards, and it became apparent that their yielding to sleep could not be counted on. The other plan must be carried out; an opening in the walls of the pagoda must be made. It remained to ascertain whether the priests were watching by the side of their victim as assiduously as were the soldiers at the door.
After a last consultation, the guide announced that he was ready for the attempt, and advanced, followed by the others. They took a roundabout way, so as to get at the pagoda on the rear. They reached the walls about half-past twelve, without having met anyone; here there was no guard, nor were there either windows or doors.
The night was dark. The moon, on the wane, scarcely left the horizon, and was covered with heavy clouds; the height of the trees deepened the darkness.
It was not enough to reach the walls; an opening in them must be accomplished, and to attain this purpose the party only had their pocket-knives. Happily the temple walls were built of brick and wood, which could be penetrated with little difficulty; after one brick had been taken out, the rest would yield easily.
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Flutter, flutter, went the flag, first to the right, then to the left. It was too far for me to recognise anyone there, but afterwards I learned that Ogilvy, Stent, and Henderson were with others in this attempt at communication. This little group had in its advance dragged inward, so to speak, the circumference of the now almost complete circle of people, and a number of dim black figures followed it at discreet distances.
Suddenly there was a flash of light, and a quantity of luminous greenish smoke came out of the pit in three distinct puffs, which drove up, one after the other, straight into the still air.
This smoke (or flame, perhaps, would be the better word for it) was so bright that the deep blue sky overhead and the hazy stretches of brown common towards Chertsey, set with black pine trees, seemed to darken abruptly as these puffs arose, and to remain the darker after their dispersal. At the same time a faint hissing sound became audible.

Beyond the pit stood the little wedge of people with the white flag at its apex, arrested by these phenomena, a little knot of small vertical black shapes upon the black ground. As the green smoke arose, their faces flashed out pallid green, and faded again as it vanished. Then slowly the hissing passed into a humming, into a long, loud, droning noise. Slowly a humped shape rose out of the pit, and the ghost of a beam of light seemed to flicker out from it.
Forthwith flashes of actual flame, a bright glare leaping from one to another, sprang from the scattered group of men. It was as if some invisible jet impinged upon them and flashed into white flame. It was as if each man were suddenly and momentarily turned to fire.
Then, by the light of their own destruction, I saw them staggering and falling, and their supporters turning to run.
I stood staring, not as yet realising that this was death leaping from man to man in that little distant crowd. All I felt was that it was something very strange. An almost noiseless and blinding flash of light, and a man fell headlong and lay still; and as the unseen shaft of heat passed over them, pine trees burst into fire, and every dry furze bush became with one dull thud a mass of flames. And far away towards Knaphill I saw the flashes of trees and hedges and wooden buildings suddenly set alight.
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